How It Works

  • You are welcome to book less than the chart shows but just keep in mind that we may not be able to finish all of the rooms or items you need done!
  • We have created a Priority Checklist form that you can print off and fill out, which allows you to Rank the rooms in order from High to Low priority just in case we do not have enough time to finish.  In case you are wondering what all is covered or that we clean, well, we pretty much let YOU custom this using the Priority checklist above. It shows you all of this and allows you to circle the items you want done in each room too!  Don’t forget to Rank the rooms in order from Top Priority to Lowest by using a 1,2,3 or A, B, C method.
    • In any case, if our cleaners need additional time, they are supposed to text (or ask you if you are home) you how many more man hours (labor hours) they may need and let you approve it or not (yes or no).

4. When booking we do ask for a valid credit card to hold your spot, which means we do a Pre-authorization on the card for the Estimated Amount. (this is similar to how Hotels do it when booking a Room)

5. When your clean is over, we prefer to send you an Invoice via Cash App, Google Pay, FaceBook Payments or Venmo for you to pay and then we release the hold on the card. The main difference is that we offer a Discount of about $5 to $10 off per Man Hour if using the above payment methods. So, say your cleaning was 6 man hours, that is a Savings of $30.  

6. DO NOT PAY the cleaners since they are not approved to take cash or credit cards in the field.

      • You can find our Venmo/Cash ap user IDs on this page

7.  You simply choose which Payment & Guarantee Mode you prefer from these two below:       

    • Post-Pay Option – You (customer on card only) must be home to inspect our cleaning crews Room to Room as they work
      • post pay but we do a Temporary hold/pre-auth on your credit card/debit card to verify funds then you can pay final invoice with card or Venmo when we are done.
    • Pre-pay Option (New) 100% Money Back Guarantee! – You do NOT need to be home to inspect our cleaning crews room to room!  We will send you a Venmo or Cash ap payment request to be PRE-PAID before we clean of the Base Estimated Price amount. You can book it now using a card and we will send you the Venmo/Cashap payment request prior to your cleaning appointment. 
      • With this Option, we also will send you Before/After Pics at no additional cost before we leave! 

8. We prefer to use your Vacuum and Cleaning supplies (but not required) due to Covid-19 issues and we allow you to check this off on your Booking as well. So we DO provide the basic cleaning supplies and equipment for General & Deep Cleans at this time but it is subject to change depending on the Pandemic crisis.

9. Arrival time is usually 8 to 10 AM window. We have the crew leader try to contact you the night before to confirm home access as well.

10. We ‘try’ to send 2 cleaners when a customer books more than 7 man hours.  Keep in mind that if you book 7 man hours and we send 2 cleaners, the amount of time they should be cleaning is 3.5 real hours. But our service is charged by the “man hours” or “labor hours” worked.  So 1 cleaner working at your home for 7 hours is the same cost as if we had 3 there for only 2.33 hours. 

Finally, if you have not booked yet, you can do so by going here below…