Training Area

Training area for our Cleaners:

1. You will need to have Cleaning Supplies in order to create a FREE Vendor Profile with us here
2. If you ever get lost on my website, you can simply go back to the Cleaner Hub here
3. Your pay is determined PER GIG and ranges from $20 to $40 per man hour.  Paid via CashApp or Zelle usually within 24 hours.  If its a multi-day job or Hoarding cleanout, then we pay you nightly,
4. If you clean with an partner, than the Man Hours on the Work Order will be cut in half but your pay will be the same but you would stay half as long.  Then, you can pay them yourself. For example – if a job is 10 man hours and you have 2 cleaners, you guys would be there 5 real hours.  
5. When new jobs come in, we send you a Text of the basic info & pay so you can let us know if you want it (first come, first served on this)
6. If you are assigned a particular job, we will Text you the Work Order, which has full address & date info and job details on it. See Sample Work Order below…
7. 
8. Here at SCH, we give our cleaners (You) the freedom to text/call the Customer the night before to introduce yourself & verify the job start time and ask any other cleaning questions you want to.
9. When you are headed to a particular job, be sure to do the following 2 things:
   • Text the Customer you are on your way and
   • Text us that you are on your way

NOTE:   As of June 2024, we are now Beta testing a pilot program were we allow our cleaners (you) to collect payment from our customers via CASHAPP and then you would send the company (us) our cut %.

We call this new billing platform “CleanPay Direct” and if the gig you are assigned to is on this pay mode, it will say so on the Work Order we send you.  The work order will also show the customer’s hourly rate and your hourly rate as well, so you are not in the dark.

In regards to CleanPay Direct, if the customer is NOT home during your entire cleaning, then charge the FULL amount up front via Cashapp before they leave.

If they will be home during your entire cleaning, then you can charge them via Cashapp before you leave and after you do your walk through inspection with them.

You can also view an example as to what our customer gets from us too by clicking here> How CleanPay Direct Works

While at the Customers Home:

• It’s critical that you understand that we structure our cleanings by the “labor hour” or “man hour” not a flat fee.  
  
• However, many times they will need more Man hours than what they originally booked, in order for you to finish all rooms.  
• Therefore, you will need to be comfortable advising them of how many more Man hours they may need.  We do not promise the customer we will finish everything in those hours but that it is just an estimate.  You may need to consult or advise the customer to add more time and let them tell you yes or no (approve additional time).  
• If a Customer does add more time, this also means more pay to you as well.
• We find that over 70% of the time, the customer agrees to add the additional time needed.
• Bottom line is that we Do NOT want you feeling like you have to rush to finish everything if the Customer did not Book enough man hours in the beginning?
• We ALWAYS work in this default Room Order (unless the customer advises otherwise):
  • Kitchen
  • Bathrooms
  • Living Areas
  • Bedrooms
• We use Cleaning Checklist PDF unless the customer requests other items
• Remember – you always work Room to Room and Top to Bottom!
•  If you have a partner helping you clean, than the Real Hours would be cut in half.  So a 10 man hour job would be 5 real hours for a Team of 2 cleaning.  

Which Billing Mode is the Client on: 

• Post-Pay >  Client MUST be home to Inspect your work room to room via text approval of each room to your cell phone before you move to the next room!
• Pre-Paid >  Client does not have to be home during the cleaning but you can still ask them if they would like you to text them some “after photos” when you are done.
  • Its important to remember that if a client is on this mode and they need more man hours added so you can get everything done, to ask them and if you get the approval, let us know at home office so we can send them a new CashApp or Zelle Request for the additional hours
• CleanPay Direct (Beta)  here you charge the customer via YOUR CashApp and then remit home office our cut.

Once you are done Cleaning:

• Once you are done on a gig, simply fill out our Pay Log here to log what happened on that job and to get paid.  (save this link to your phone now! )
  • Then, once the log is completed for a gig, text us at 405.259.5450 that you completed it so we can pay you faster!
• You will need your CashApp or Zelle ID/Username in order to get paid! (download via appstore on your phone) 
• We typically pay cleaners with in 1 week. Most jobs are paid within 24-48 biz hours too!
• Home office will handle the Customers billing and final invoices with Clients
• Home Office is closed on after 4 pm on Weekdays and closed on most Weekends so we may not always respond to texts/calls to cleaners until Monday so keep this in mind please.
• Remember that we have over 70 cleaners and are VERY busy here so we operate almost a day or two behind 
• If you need References from other cleaners that we have paid consistently over the years, just ask us and we can send you a list of other cleaners to contact to verify this

Here is the average pay on gig types:

• General/Basic Cleans: $15 to $20 per hour
• Deep Cleans/Move-Outs: $20 – $30 per hour
• Hoarding Clean outs: $30 – $40 per hour.  
• AirBNB Cleans / Vacation Rental Jobs:  $20-$25 per man hour

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